Why HOW Restoration?

Why HOW?

We are a local company with plenty of experience. Following Hurricane Sandy, owner Jason Hartley helped with damage restoration at hospitals, schools, and commercial & residential properties along the coast.

Unlike some other nationally franchised restoration companies, HOW Restoration provides reconstruction & storage services so you can work with one company for the entire clean up and restoration process.

1. Damage Inspection

Prior to scheduling an inspection or assessment, you should immediately stop the water at its source or call a plumber that will provide emergency services.  Turn off electricity in the affected area and remove electronics. You should also begin moving your belongings to a safer area as soon as possible to minimize the damage.

Water damage can very deceptive, the water can travel and hide in structural cavities throughout your house or business.  Sometimes what appears to be little moisture can turn out to be much worse.  It is very important to act quickly as undetected water can begin to smell, damage building materials and potentially cause mold.  It’s important to hire a water mitigation company that uses state of the art water detection devices.

Water Damage

2. Water Removal

Water extraction equipment will be brought in immediately to remove any free-standing water. This equipment may include portable extractors, truck-mounted pumps, or even submersible pumps depending on the severity. If you have damage to your carpet or padding, it is important to properly extract the water to prevent further damage.  On occasion if certain materials cannot be dried, it may be necessary to remove them.


3. Structural Drying

Once the standing water has been extracted, air movement and dehumidification are necessary to make sure that building materials are properly dried.  Structural drying may seem simple but it’s actually quite complicated and is a true science. It’s important to manipulate temperature and humidity levels to optimize drying time and performance. We bring in our own desiccant dehumidifiers to accomplish this. There are standards set by the Institute of Inspection Cleaning and Restoration Certification (IICRC), and all professional water damage companies should follow them. Daily readings should be recorded for relative humidity, temperature, and moisture content.


4. Sanitization

This step is vital to the entire water damage restoration process.  After the structure is dry, it is important to have your property cleaned and sanitized.  In addition to the structure of your home, it’s very possible that you will need to clean your personal belongings such as clothing and furniture.  A combination of techniques and equipment can be used such as antibacterial treatments, dry cleaning, and deodorization. HOW Restoration will take care of all cleaning for your home or business.

Water and Mold

5. Reconstruction

You need a general contractor who knows how to handle reconstruction or repairs for damage caused by water and mold.  We’re a general contracting company with plenty of experience handling emergency repairs.  HOW Restoration has experience dealing with insurance companies and adjusters, which can help expedite the claim and payment, allowing your home or business to get back to what it was prior to the damage.


You may also fill out our Contact Us form . We respond within the hour.